14 Jul, 2021 → by ClaimboUser310026
My Entire House
3
Since day one, I have had issues with my home. Each step they take to repair results in two steps back. Currently I am dealing with a MOLD ISSUE in my home due to their faulty A/C unit and the General Manger has told me "there is no mold" despite the very real mold growing on all of the joists and the pungent smell that is most definitely mold. IN addition, my roof has leaked for months. I am living with continually rearranging my life and stressing about strangers in my yard when I'm not home because of their work..or lack thereof. They do not send experts, they send hired hands. I want independent engineers, mold remediators and HVAC contractors to come. I don't want the guy they found yesterday or who doesn't give a crap. I've tried their guys time and time again and it just never ends. At this point, I want a monetary award to hire structural engineers, mold remediators and HVAC contractors of MY CHOOSING. I simply can not trust their work or their decisions for hiring contractors anymore. I need to have a MOLD FREE and fully functioning home without defects! I've added the photos of the mold I have. I have hundreds of photos of all the problems I've faced since Sep 2019 during the build and also since Sep 2020 since we moved in. It's relentless. The mold on these images are just starting to grow...so the time to fix this issue is NOW yet they deny it's there. It will only get worse without immediate remediation