21 Dec, 2018 → by ClaimboUser48181
Month if wait, and still no package.

2

First, they sent it to the wrong address twice, and than sent the third package and than they requested for return even before it got to me. I had to call the customer service five times and UPS and USPS myself to figure out what’s going on. And they have some extream up and downs with the customer service. Out of five times, two of them were so rude! I still haven’t received the package- I am never going to shop with them again.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mac Cosmetics you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.