I ordered and paid for a delivery on 31 August and then received a notification from Bloomex ‘the Status of your Order No. 1771980 has been changed. Dear Customer, Thank you for your order with us. We have to re-schedule your order for Friday, as we were informed by the courier company that this area is serviced on limited days due to COVID-19 restrictions. Next delivery there is on Friday. We will add a nice upgrade to the order at no extra cost. We appreciate your understanding. Best regards, Bloomex Team'. As of today 6 September, the delivery has not arrived. Could you please look into this and let me know why the delivery has not occurred. If the order and delivery cannot occur, I would like a full refund immediately. My phone number is [protected]. Regards Maria Dealy