In march of 2021 I called and canceled my service. I had been a customer for over 9 years. service rep supposedly canceled my contract. my monthly payment was an automatic withdraw from my bank account. no payment was deducted in April since I canceled it. In May the took there monthly payment out of my account....
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I contact or rejecting me for a repair of a convection oven / microwave oven. Long story short it is now towards the end of July and I still haven’t resolved this issue. Their technician failed to show up on multiple occasions, and now that they did show up and determine the system unrepairable, total protect is...
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I’ve been attempting to have a microwave/convection oven repaired since May 21. Total Protect sent the job to Keepe in May. Keepe sent a technician to repair the unit; after a failed appointment, they came to the house and stated the oven needed parts. The parts were…
I am frustrated because every time I call, I can’t get a real person to answer my call. I placed a work order for a problem with my kitchen sink (it was clogged). After a lot of attempts, I finally got a representative. He told me that they were having trouble trying to get a plumber out...
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On May 18th we called about a claim, talked to about 10 different people. We did what they said but now we’re being told that we did things wrong. our central heating and air quit, could not be repaired, we were told to go ahead and have it replaced, pay the bill and…
