I've been with Bell mobility for 6 1/2 yrs now, and added tv and internet 3 yrs ago, they've always been super helpful and worked with me if I was behind on my bill, that was until this year. I've always paid my bill, never let it go past 2 cycles, and always stuck with my promise to pay and would notify when a payment was made. However, now out of the blue, that is no longer acceptable. I'm behind and told them everything would be paid up in a week, and all I get is nope that's not do able. We "can't" go beyond the first of the month or youre account will be suspended. I've never had this issue before and I've become really disappointed with their customer service. Just going to try to ride the year out and once my contract is up I'll be going with another service provider for all three services. I don't even recommend Bell to anyone anymore! I tell people to steer clear, and also the prices are ridiculous. For tv Internet and 2 phones I pay a ridiculous amount and I have the bare minimum!! Just become very displeased with them as a whole.