Upon opening my new m260 lawn mower a few things where missing in the box. A bolt that holds the handle in place at the base was missing and also there was no bag. The box didnt look tampered with and everything else seemed to be in the box. If you look closely at the attached picture you can see that Ive used the thing ment for the puller to start the mower in place for the missing bolt. I have no other issues with the mower and am very happy with it as it works just fine.