Miss communication on COX'S end.

/ 87 reviews

4 Jun, 2021 → by ClaimboUser928364

Miss communication on COX’S end.

LAREDO RANCH. April 22, 2021. Cox came out to install internet and tv. Not all the wire had been pulled and NO pedestal. I help the Tech pull wire, chase conduit, etc. contractor did a *** job. Put cable on vacation hold for May 1 st. was told TEN D Dollars User's recommendation: $10 per device on vacation. Can not be on vacation hold until after 30 days. Was supposed to be on auto pay, they screwed up. Now I get a bill for over 400 DOLLARS. Wife spent the day trying to get everything corrected. Try again tomorrow. New customers beware.

Telecommunications

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Cox Communications - Other Reviews

》 Where did customer service go!?!

》 Resolved: Furious at lack of service

》 They suck. they should be called Cox Commercial svc. You have to keep your hand on the remote to fast forward every 3 minutes or so

》 Bill increase

》 Be aware of what you are in for!

》 Outage duration

》 Excess wires

》 Nothing open to pay my bill

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