So I purchased a 2019 jeep Wrangler JL from jeep Major World around two months ago. The sales person told me that it had a feature called Uconnect that allowed me to view my vehicle from my phone and also start it from my phone or my Apple Watch. It was around 7 PM so it was about time for the place to close. The salesman sat inside of the vehicle with me and gave me a quick rundown on what the vehicle can do. He was trying to start up the Uconnect feature but didn’t know how so he told me to go home and “YouTube“ it. So I went home and did as much research as I could and there was no way that I can start up this feature. So I called my sales person up again and told him that I didn’t know how to start up Uconnect. So he told me to bring it in to the mechanic so he could see what he could do. The next day I drove 10 miles over to the dealership mechanic only to find out that he wasn’t there that day. So I had to drive all the way back home. Then I called the sales person and he told me to come in three days later when the mechanic was there. So when I went to see him, the mechanic told me that you connect wasn’t in my vehicle and that he would compensate me for putting “Viper“ in my vehicle. I told the sales person that I didn’t want viper in my vehicle because I didn’t want to carry around two remotes. It’s bad enough that the wrangler remote is huge as it is. The sales person told me that they were not able to install you connect on the vehicle. Where I believe that it should be installed because this is a premium vehicle and this is what the sales person promised me at the time of the sale. Now they are giving me the runaround telling me that they are going to call me the next day and don’t. They were quick to take my money with my trade-in but now that that’s done, it’s like they don’t want to do anything else for me, meanwhile this was not my fault. I called Jeep customer service and they told me that it is ultimately up to the general manager of jeep Major World. So far nobody has gotten back to me. I am so upset that this is the customer service that I receive for paying $44,000 for a vehicle.