18 Apr, 2021 → by ClaimboUser591952
Mishandling of my credit card dispute.
1
Made purchase on Amazon, which was in two distinct parts, extremely purchase(food stamps) and cash purchase. Instead of Amazon taking the correct amount out of two separate entities, they took the whole purchase from my credit card, I disputed thus purchase, since only some of the purchase should've come out of my checking account, but citizens dispute department rescinded my dispute, and gave them the whole purchase from my checking account, food stamp purchase was illegally taken from my checking account and even though I know I'm right, citizens gave them the money, which was illegally taken, without my permission, for the entire amount of $118.29 dollars in which about $35.00 dollars was the cash purchase and the larger amount should've been taken from my ebt(food stamp card), which is also on file with amazon!