When I picked up my daughters car after Miracle Auto Painting in Chico, California I was appauled at the poor attitudes of the employees and worst of all, the owner. When I commented on all the overspray and remaining dents that were suppose to be fixed, they told me, "you're lucky it came out this good", and "we spent alot more time on the body work than we estimated". It was my understanding that an estimate is an estimate and they (the owner did the estimate) didn't estimate correctly, then it is their problem. When I stated this, the owner said, "I am very disappointed in you as a human being". I was livid. Substandard work is unproffessional and so was their defense. So, if you get a paint job from Miracle Auto Paint, don't ask any questions and please, don't point out that what they tell you before they paint your car does NOT match what you get. Do not expect a professional paint job and do not expect any type of pleasant customer service, and this, by the owner! Management 101?