My husband and I signed up while on our honeymoon at Secrets Cap Cana which was a beautiful resort. They tried first to sell us on a 20+ year commitment costing 6 figures, but we weren't ready to make that kind of commitment after only staying at one resort. We instead signed up for a 5-year package and still spent thousands, but we were assured we would get VIP service, free upgrades, use of the preferred club benefits etc. Well thankfully we didn't commit to 20 years because we basically paid thousands of dollars for 7 free nights which would have cost far less to just pay for ourselves. The next time we stayed at a resort, we did a family trip to Now Sapphire in Mexico. It was a terrible experience from check-in to check out. Nothing was as promised, my family did not have connecting rooms as promised, we weren't even in the same buildings. When we complained, they did nothing. I did not get early check in, I did not get a room upgrade, I did not get preferred club benefits and the biggest excuse was I didn't choose a high enough plan. My AC was broken, and I complained 3 nights in a row, maintenance would literally come in and bang on a few things then leave, by the third complaint they brought me in some garbage rickety old fan. I had an infant, and we slept in a humid, hot room because they refused to change our rooms. This is all during COVID when they were supposedly only operating at 60% capacity, yet they didn't have a room to move me to with working AC, an upgraded room, or a building that could accommodate the 3 rooms my family booked to be together. UVC membership gets you nothing. Its BS. I spoke to a man at dinner that said he just does the presentation every time he goes and never signs up and gets the benefits. He was getting upgraded to a swim up room for sitting through their sales pitch, while I was getting nothing because they already have my money. Absolute scam and not worth it. User's recommendation: RUN! DO NOT BUY INTO THIS PROGRAM!!!