2 Apr, 2021 → by ClaimboUser236002
Maytag Washer MVWB865GW0 Serial # C806 70126
*SOLVED
3
Purchased washer on 2/17/2018 along with matching gas dryer. It was delivered and installed on 3/52018. 3 year extended warranty began 2/17/2018 expired 2/16/2021. Started having problem with lid in 2020. The left had bottom side of lid that meets with metal to help close it. Started breaking off. It is made of plastic. It finally broke off so bad lid that I couldn't use washer. The lid would not lock. Contacted Lowe's and spoke to service extended warranty representative. They sent out Dependable Appliance company [protected]) on August 18, 2020 and a new new lid was installed on August 26, 2020. I contacted them since the same problem is happening again. Was told that the company warrants labor and parts for 90 days. They are coming out next Wednesday to repair. Which I am going to have to pay for poor workmanship/design. This is a manufacturing problem. From various websites it appears a lot of complaints have been issued for this same exact problem. The lid is breaking off at the lower left bottom side. Please advise how are you going to resolve/compensate me for this issue.