7 May, 2016 → by ClaimboUser739213
Matrix, otherwise known as Classic Moving Services, and YBT Vanlines…SCAMMERS

These movers have also used the name Classic Moving Services, Beachwood, OH and YBT Vanlines, alias' probably due to the worst reviews online. Their DOT # has been revoked long ago. A family member used Classic for a move from the Northeast to Florida in 2015. They arrived in a Budget Truck, asked for more $$ right there, said she exceeded the estimated load so she gave them a personal check. They did not show up as promised in Florida, she waited a week at least, after some back & forth on the phone...promises made but never kept, they said they would deliver her belongings but she would have to pay at least a couple thousand more which included a redelivery charge (claimed they tried to deliver once...that had never happened.) Payment was cash or bank money order only. This was in August 2015. Since then she has tried to get her stuff, but after reading the reviews about Classic, we can see they are scam artists who are not trustworthy. (There is a Classic MOVERS, not Classic Moving Services who are reputable so it appears they count on people seeing favorable reviews and think it is the same company.) Her belongings were not worth the amount they were asking for, with the exception of sentimental photos, video tapes and her parent's cremains which they know they have (imagine, they are so scummy they would hold a dead person's ashes hostage.) She had a lawyer get involved and still nothing almost 2 years later. They were rude and uncooperative on the phone when she could reach them. From the rest of the reviews on several other sites, we can see that even if you do get your stuff, much of it is missing, broken, etc. From other reviewers on other sites, it seems that the base amount they will offer you as a settlement is in the $70 range..$71, $72, $77, $78....that must be their magic number, plus you must agree to not post anything negative about them on the internet. She never received her belongings and has learned, as you have, a very painful lesson. Check out those other alias' and you will see that they have scammed others for money, only to deliver belongings that were broken, not theirs and stuff "lost" stuff as well. These people suck.
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