17 Jul, 2021 → by ClaimboUser508148
Mastercraft 15A 10″ table saw

1

On July 15, 2021, I purchased a table saw described above from your store on Woodlawn Rd., Guelph. It appears to be a quality saw however the main saw assembly (pvc or plastic) does not mesh up with the steel saw stand - it all came out of the same package. I called Mastercraft customer service and was told that they were aware of the issue and that I should just loosen all the frame bolts in order to make it fit. I explained that this whole thing is "out" so much that this suggestion would not work. I asked if they had any other solution - and they don't... I can rig up an adaptation using plywood however this is a less than satisfactory resolution to the problem than I expect. Canadian Tire should be pressing this supplier for a better product (frame). I have not used the saw as yet but from the look of the equipment I assume an excellent product. This small issue should be easily remedied by the supplier rather than (in effect telling) the customer, you're on your own - check youtube videos... Larry Carroll 15 Hastings Blvd., Guelph, On. ps. photos can be provided if needed [protected]@rogers.com [protected]
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