my daughter and I schedule together. on 8-7-2021 we were both scheduled for facials. get a call at 8:30 am her facial isn't happening because the girl put her in for a massage. wouldn't of happened if worker wouldn't be answering her cell phone while scheduling. now today got a call for [protected] that my daughters massage is being cancelled. asked if she could get a facial instead and the girl was like yes, but then silence and she came back on and said don't have any. we are paying for services and not getting to use them. this is getting ridiculous. we go to Morgantown because it is close, but service is getting really bad.