Massage Envy keeps charging me for a contract I ended months ago.

/ 48 reviews

5 Apr, 2021 → by ClaimboUser996165

I moved a couple hours away from the closest Massage Envy so I called to terminate my contract that I paid $65 a month for. The next month they still charged me. I called and reminded them that I had terminated my contract. They reimbursed me. Now they have charged me again! How hard is it to put in the computer that my contract is terminated?!

Beauty and Day Spas

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Massage Envy - Other Reviews

》 Bad, terrible customer service. No concern for customer satisfaction

》 Gift Card Redemption Process

》 Foot sugar scrub time change

》 Disappointed with company

》 Double charge different account

》 Went in to get massage as a gift for Mother’s Day. They asked if I had my covid shots? It’s not their business. Than I was told I have to wear my mask for the hour.

》 Don’t know what else to do!!

》 Charge issue And rude customer service

》 Fraudulent Gift Card Use

》 2000 dollars ….

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