17 Mar, 2020 → by ClaimboUser975944
Manager is a no show!
1
Yesterday my visit with a friend of mine. Would have to be the most outrageous,unbelievable, rude ,uncalled for,disrespectful encounter,experience I have had ever from visiting a restaurant and casino at one establishment. Until I decided to go gaming at Sam's Town. I should have walked out right when I walked in and noticed majority of the machines inoperable. So putting that aside and continuing to want to stay there let alone choosing to eat there would most likely not happen again. And I intend to share my experience with friends and family. supervisors who overlook the managers that run TGI Fridays really needs to reconsider their choice and whom they are trusting their establishment to be ran by (MANAGER). JOEY. After we had first been seated and wanted to give a compliment in regards to our server the request that we made to speak to the manager was delivered to the manager but the manager never showed up. Our server kept feeling the need to give excuses why the manager hasn't been to our table several times during our meal. And basically never showed up even after we finished and paid and left. We also wanted to know why on the menu it had stated sesame chicken strips in the list of appetizers but what was delivered or sesame little baby nuggets is what it looks like like Chinese food not a chicken strip. but once again we were not able to address that because the manager never showed up. Let me not fail to mention how empty the restaurant was.... There was nobody there maybe a total of 10 people.so why the manager felt the need not to come find out or hear anything is unbeknownst to me. Not enough words to describe how that would feel as a customer. User's recommendation: Don't ask to speak to the manager at the TGI Fridays during Joey's shift.