two dishwashers delivered. during install one cannot be put in because they need long hose. call manager of store and he says he will ensure getting the hose and have it resolved in 3 days. On third day I get different manager named Ralph, very dismissive. Tells me he doesn't know what hose so he can't do anything. I say pick up the dishwasher and he says fine and hangs up. Is this PC Richards? really? This is not my first purchase from them so I expect a little courtesy. However this may be my last purchase from them.