No support, just inaccurate instructions from auto-replies - and of course website marketing. I have been a customer for over 10 years. Now, I'm not able to talk to anyone only get email support. Email support merely repeats what I've already read on online support supplies. I'm not able to upgrade to add additional devices, but their website is happy to sell me more licenses. Buying more licenses is not adding devices for an upgrade. Suppose to be $10 for additional licenses. Noone to talk to. Very disappointing. My advice is to stay clear of Malwarebytes. Use some other software. They are probably going down due to the fact they are too big for their own good. Was once a great company.