I tried to book a stay in Florida. Not able to upload ID after numerous attempts, following Airbnb elected method. Airbnb not helpful after speaking with a customer service representative. I was promised a same day supervisor call back. Then I sent a number of emails over the next few days to Airbnb. Only received some canned, non-responsive email replies. No call backs. After got some outside help and uploaded ID another way---host jacked up posted price by nearly 75%. Forgave her---she claimed mixed up as to pricing and cleaning fee and has also added that she has a medical problem. No Airbnb response to my raising this as well. False pricing. TERRIBLE AIRBNB SETUP AND CUSTOMER SERVICE. FALL PRICNG. STAY AWAY FROM AIRBNB!!!