20 Aug, 2021 → by ClaimboUser375096
Lousy Customer Service and Possible Insurance Fraud.

1

I used your pharmacy for close to 45 years because you had {Past Tense| two great pharmacists who were more than super professional. They are Dr. Maria Sunol and Dr Corugedo. The older one, Dr. Sunol retired approximately a year ago. I think Dr. Corugedo must have or has problems and has not been at the pharmacy when I went to speak with her. Several people in the pharmacy at Bird Road and SW 107 Avenue in Miami, Fl tried telling me several lies about her not being there. One even started telling me my "problems" were due to the insurance companies and when I asked her if she had an insurance license from the State of Florida she kept on talking. Yes, I have already reported her with name to the Florida Department of Financial Services Enforcement Division. It is a 3rd Degree Felony to "practice insurance without a license in the State of Florida." I took the precaution of moving my prescriptions to the CVS Pharmacy at Bird Road and SW 147 Avenue in Miami, Fl. I explained to the "Pharmacy Manager" in both Spanish and in English that I have enough meds for my epileptic until the First of the month. Despite many phone calls, that pharmacy managed to have my med on the 2nd of the month. I should have told the woman in GREEK and she might have understood. So I asked my doctor to move my prescriptions to a Walgreens Pharmacy in the same building where he works at. Walgreens handled it all perfectly so I will stay with them. This weekend I will be checking my Medicare Statements to make certain that CVS has not committed fraud and charged Medicare for my meds. Heaven help you if you have. I know as a Senior Agent in Good Standing that our state takes fraud very seriously. Punishment is hard labor and also reimbursement. I have helped the Enforcement Division several times so I do know. I am sorry my two great doctors are no longer with you but I am gone as an old customer. And I have taken the time to tell my family and friends why I have done this. Rodolfo J. Patino
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