Lost parcel, awful communications

/ 75 reviews

8 Apr, 2021 → by ClaimboUser23535

Parcel2go failed to deliver a birthday present in February. When I opened a dispute, they promptly found it in their depot, pro.ised (3 times) it would be delivered, and never did. There is no way to contact them! PISSED CONSUMER got a response within 5 days. Sadly the parcel has disappeared, but at least I got a refund, in the end.

Transportation and Logistics

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Parcel2Go - Other Reviews

》 Unable to reach Parcel2Go

》 Passed the buck a bit

》 Box delayed at customs

》 Inability to contact someone to track a failed delivery

》 Failed collection

》 Courier didn’t pick up parcels

》 My parcel has been lost for 5 weeks now

》 To speak with a human

》 I only have height and Width of my parcel

》 Missing claim money

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