I will not pay tyo find out about a package I ordered from woot that was damaged or lost. I've payed for the item and it is your responsibility to see that it is delivered as promised. If you can't resolve this matter I will spread the word via the web and verbally that woot is a unreliable company and do not order products from woot User's recommendation: Do not use this company as they will not respond to your inquire about your order unless you pay a fee.