UPS charged me $72.48 to delivered someone else ugly wreath flower instead of my box of clothes to where I shipped it to, I can't wear a wreath flower on me, UPS needs to shut down for good, I won't be surprise cause it's suck, too many lazy junkies who love money and hate to work . I' ve been working for Amazon since 2009, if I have to be the only person to handle customer items with care and respect I will cause I order online on a monthly basis to give to family and friends, I know how it's feel when they receive their items in good and respecful condition I'm glad. Sorry UPS, you are a past to me, I'm no longer interested in your business, you can keep the refund you wanted to give me for losing my clothes.