This is my second disappointment with Popeyes, within the last 2 months. The first time because of the long drive thru lines, I decided to go in an get my order. I placed my order as soon as I walked in, I was told it was a 5 min wait on fries and 25 Min later, I along with other customers were asking what was going on, and where was the food. The lady ahead of me was so any because she had ordered on line and had been waiting 45 min. When we finally got our food it was cold. They did give her, her money back and the food. I just got cold food. Tonight I decided to wait in line, It was about 10 cars ahead in line, but from the time I placed my order, it took another 20 min with only 4 cars ahead of me. And the food was cold again when I got home, 5 min away. I figured for the long wait (1HR FROM ARRIVAL ) at least the chicken would be hot this time, but no such luck, only the red beans. So what was the long wait for, It makes no sense. NO APOLOGIES, Corp needs to send someone down to retrain these people. Popeyes locate Delware Ave, Mccomb, MS 39648