Update by user Jul 16, 2018 On 7/14/2017 the hole in the pool was "patched" by Swimming Pool Interiors, a contractor of All Seasons Pools that caused the leak. This was not acceptable because the pool interior is still discolored, chipped, stained and has marks and white spots. The interior needs to be completely finished as it should have been in the beginning. Spoke with lawyer just incase we need legal action if the pool isn't finished correctly. Update by user Jul 13, 2018 Update 7/13/2018 - Well all the water has drained from our pool. I'm hoping that the gunite shell doesn't pop out, or we get a sink hole where the water drained. Apparently the pool interior contractor poked *** in the finish that caused the water to drain out. How can you poke *** in 4" of concreate?? Obviously a thin layer of concrete and gunite in the shell. They {{Redacted}} up the job from the beginning. 9 months later and we still don't have an operating pool. A $40K piece of garbage hole in the ground. I'll keep everyone updated on the next thing they screw up. Update by user Jul 12, 2018 Update 7/12/2018 - The saga continues. This afternoon I wanted to go in the pool and found the water level was drastically low well below the skimmer and first step. Apparently there is a leak and water is losing 1" per hour. I had to immediately turn off the filter to save the pump. Numerous calls and email to All Seasons Pools Service department with no response. Finally got the Emergency line at 7:00pm. Hopefully I don't wake up to a sinkhole or gunite floating I the morning. Update by user Jun 13, 2018 8 months later we now have a pool, but still don't have final inspection, the pool lights don't work and they haven't set up the salt system yet. Also the pool heater isn't setup yet, partially my fault. I didn't know we had to have it hooked up our self. They said to provide the gas, which we did. No mention of us connecting it up. Another $1000 to get a contractor to connect the gas line. Very poor excuse of a pool company. I've contacted and emailed the manager Don Garden and owner James Watts and none of them had the decency to call or email me back. I guess they figure they have all our money now so don't care. Also, I opted to add the Jandy iAqualink RSP6 Automation system which was another $1850, which they claim gave us at a special price. So far they managed to screw it up and can't get all the features working. Total waste of money. We were so excited to finally get a pool, but it's been a horrible experience and still unable to enjoy it fully. Original review posted by user Apr 17, 2018 Very unhappy with the poor communications and very long construction time to build the pool. After almost 6 months we pretty much have a $40K mosquito infested garbage hole in the ground. It looks like an abandoned construction site that the contractors throw their garbage and bottles in. The contractors come for a couple hours a week, and don't see anyone for 10 days to 2 weeks again. A lot of promises from the scheduler and sales department, but nothing done, very disappointed! Poor quality and attention to detail and sloppy work. The are very quick to take our money, but don't get any satisfaction of work completed. Very unhappy and would definitely not recommend this pool company.