I tried to move my phone number to a lower cost provider . But CC locked my phone which leaves me with a piece of junk. I own the phone and am current on what I owe CC. They say when the final bill is paid they will send me an unlock code but whos responsible if it doesnt work? The Phone is a moto G Power SIM phone. How do these providers get away with such arrogant moves. I have an excellent credit rating and was never late on bill payment . There was no justification for this move other than "we know we can get away with it." If you are thinking of using CC ; keep looking they are slow, seldom see more than 2 bars and they have a long list of taxes, surcharges and add-ons my Monthly bill was $13 higher than my base rate due to additional greed.