4 Aug, 2019 → by ClaimboUser835395
line management for online check in / baggage drop
1
I am a passenger. I have been waiting for a long time in a line only to find out it is not for online check in. No staff at this airport is directing passengers. Very poorly managed service. I am yet to see a SINGLE etihad airways staff member telling me where to go. Very disappointed. I would call the etihad airways staff lazy if I could find them but I guess I'll just call them non existent at Pearson International Airport.