3 Jun, 2021 → by ClaimboUser620492
Limited goods nathan franco
1
On 5/16/21 I ordered 10 double plastic Van Ness pet dishes. I enclosed a message saying if these Van Ness dishes are size medium do not send and reimburse my total payment. I left information for them to contact me. Their description of the item did not include size or any dimensions. They shipped them anyway. Upon receiving them I see they shipped the size medium I said I could not use for my flat faced cats, telling them I raise Persians in my message to seller. The total for the dishes plus tax is $153. They have stopped communicating with me because I am asking for reimbursement for shipping and insurance, as they mentioned that I was to do. They refuse to take responsibly for sending me items I cannot use. I am quite upset as I feel it is their fault that I am now in this situation because they ignored my explicit message to them. I would appreciate any help. Thank you.