24 Nov, 2020 → by ClaimboUser96179
Lifetime warranty, customer service
3
At age 50 I had laser vision correction done at lasix plus in maple grove mn. During the process, I was pressured into purchasing the lifetime guarantee option. Now I need the procedure redone. After a 8 week battle, with many phone calls, and e mails, they refused do honor their guarantee. The reason given was the start of age related cataracts. Their knowledgeable eye doctor, then explained, age related cataracts start at age 45. Why sell this 3000 dollar option to a 50 year old? Their lifetime option isn't worth the paper its written on