24 Nov, 2020 → by ClaimboUser96179
Lifetime warranty, customer service

3

At age 50 I had laser vision correction done at lasix plus in maple grove mn. During the process, I was pressured into purchasing the lifetime guarantee option. Now I need the procedure redone. After a 8 week battle, with many phone calls, and e mails, they refused do honor their guarantee. The reason given was the start of age related cataracts. Their knowledgeable eye doctor, then explained, age related cataracts start at age 45. Why sell this 3000 dollar option to a 50 year old? Their lifetime option isn't worth the paper its written on
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of LasikPlus you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.