Hi! I spoke to Kimberly via email and then phone, who talked me into using my fiancés information to purchase a cool sculpting package via financing . I was told it was 0% APR the first 36months. However my first payment is charging me 19.99%. Even tho kimberly was super quick to respond to me before i paid, she now doesnt answer phone calls or emails. I havent even gotten the procedure done and my first payment is due. NO one answers calls at the clinic. No one responds to emails unless theyre trying to talk you into spending money. And they lie to get you to.