Ordered a daybed and specifically asked if it had a link spring frame. When it arrived, it had a solid frame. Called ifurn and was offered a return or $65 credit. Purchased a link spring frame from a local furniture store on July 3, assembled the bed on July 5, and my wife came home from the hospital and said the bed was OK on July 6. The refund offer expired July 3. Told Laura Fox that I would not know if the bed was acceptable until my wife tried it. She lies as bad as the order takers.