3 Dec, 2013 → by ClaimboUser492501
Lessons with British Swim School – Wellington, FL
I started my granddaughter at the British Swim School in Wellington, Fl in October. I paid monthly. November after I paid for the monthly lessons I was told on November 5 (her scheduled lessons were Tuesdays at 5:00) that the school had to close because of emergency. November 25th I was told the school would be closed for the Tuesday class of November 26th. They left a message late at night and when I called back there was no answer. Her next scheduled lesson was December 3rd. (Tuesday) When I took my granddaughter in for lessons I was told she was no longer in the class. I explained to them that it was an hour and 1/2 drive time each time the cancelled. They told me they put her out of the class because they put someone else in her place. I told them how could that be when they owed me for two classes. They told me I would have to speak to the managers who were out of the country on vacation. At this point I just want my money for the two lessons I paid for and to let others know about shady business.