2 Feb, 2021 → by ClaimboUser417014
Lenovo® ideapad 3 laptop
2
I placed order on 31st January 2021 for laptop to be delivered on 450 Niagara Falls Dr Anna Texas 75409. I received email that it has been cancelled. Today I talked to Office Depot Representative and she said that order has been cancelled and money has been refunded in the bank. My complaint is: First I did not cancel order and second she misstated that money has been refunded. On this I placed order again and I was charged second time for the same laptop. The order that was cancelled is Order #: [protected]-001 and the next order that was placed through customer service representative is Order Number: [protected]-001 on 2 February 2021. It is submitted that money for first cancelled laptop order and must be refunded and second laptop should be shipt and sent to me as early as possible. Saba Zehra [protected]@gmail.com