1 Jan, 2018 → by ClaimboUser885058
leaves a lot to be desired
*SOLVED
2
Norwegian cruise line bumped my group of family and friends because "Rosie O'Donnell" chartered the whole ship months after my group was booked. As a result some people in our group had to back out because they could not rearrange their vacation time. The on-board credit that was promised to us we had to fight for every day of the 7-day cruise. A free group picture was also promised to us, but found out that it was not free at all--if we wanted it we had to pay $25.00. We arrived in Nassau 7 hours late and as a result of this, we were not able to get off the ship until 8PM and by that time everything was closed. For this inconvenience, we were given $50 credit which I think was in insult since we never got to see Nassau at all. A simple thing like receiving a box of chocolate-covered strawberries which we were also promised never came to be. This cruise line leaves a lot to be desired.