I have just finished having the worst treatments I have ever had at sorbet. I have been loyal to the sorbet in Cavendish square, Cape Town since I moved here. There was one woman named Thembi who was brilliant, however I experienced two under qualified or severely under experienced technicians today. I went to get my brows waxed and tinted, and I was specific when explaining how little I wanted waxed off. The technician left them asymmetrical and in horrible shape. As for the lash lift, that's not exactly cheap either, it doesn't even look like I had them lifted or tinted at all. What I did walk out of there was glue on my eyelids and very unhappy after wasting my birthday vouchers. You can would not have known I had the lash lift at all - swear she just put glue on my eyelids for 10 minutes. And then sat on her phone typing the rest of the time. The woman at reception could see I was unhappy however charged me regardless of asking me what I was unhappy with or how she could help. She was not interested in the fact that I was leaving the store unhappy, she was just happy I was still paying for the services rendered regardless of poor quality service I encountered. Shocking quite frankly. Waste of R650 which was supposed to be a nice birthday spoil, ended up with nothing but dissatisfaction. I've heard many bad things about Sorbet but decided to give you the benefit of the doubt when I should have listened to the purple giving you bad reviews.