27 Aug, 2021 → by ClaimboUser227819
Las Vegas 4 days 3 nights package
1
On August 20, 2021 I was cold called by a Hilton Grand Vacations representative. Midway through our colorful conversation, she playingly made a seriously anti-Semitic joke which was grossly inappropriate. I felt pressured to make a purchase and I actually ended up doing so about 40 minutes into the call. The same evening I realized this type of unprofessional behavior shouldn't be rewarded with commission so I contacted them the following day. I have been waiting for a supervisor to get back to me. There seems to be no way to contact Hilton directly. I have contacted their call center twice since then. I am requesting a full cancellation and refund of my purchase. I would also like a phone call from a senior level manager.