8 Sep, 2018 → by ClaimboUser234411
Lack of Customer Service / management doesn’t make an effort
2
I’ve had OD fees that were inaccurate. I’ve asked to speak to management for over a week and still no call backs. They have “Supervisors”, which offer zero help. Very disappointed with how they operate and lack of communication. Sadly, I’ve referred 3 others to them and I regret the decision. Stay away from this credit union. I’ve filed a formal complaint with National Credit Union Association and truly do hope that something is done. If you’re thinking of opening an account, financing a loan, etc... stay away. This credit union is BAD NEWS....