Approximately 4 months ago I paid for the "Starter Lifetime Subscription" for 29.99. When I logged on last month i was notified that my subscription expired, and I would have to update my subscription to obtain access to my work. I immediately emailed Kizoa supplying them with proof of purchase and a bank statement with the purchase and date of purchase. It has been a month and no one has responded. I have since emailed a 2nd time. The phone number is not in service and there is no way to contact anyone. My account is under [protected]@aol.com. This Company is a scam, and I will make it my business to share this experience on social media. I am requesting access to my account as well as full refund.