I went to my Auto Dealership (Dan Hecht Chevy-Toyota Dealership, Effingham, IL, and showed the problem to Jeff Mitchell) on 6/11/2020 as I could not get my contacts on the Jitterbug phone to transfer to my car phone. I went to the salesperson that sold me many cars and he always gets the numbers to transfer! The only contacts that will transfer are Lively by GreatCall and Call 5*. Today, 6/12/2020, I called for assistance - [protected] and I told them the contact numbers will not transfer to car phone and was told they can't help I have to go to car dealership - duh - I told them I did! I need to know why the contacts won't copy except the two manufactured names - after that it quits connecting. The company needs to investigate this problem.