I have a few complaints about my experience with JetBlue on my recent trip from Newark to Charlotte. First, I couldn't select a seat, then couldn't check in prior to flight, then couldn't print anything at kiosk- because the flight was operated by American but I booked w JetBlue. How awful, and I was seated separate from my husband. With that, I travel w my firearm, being a retired LEO. I looked up JetBlue's guidelines to traveling w a firearm, not AA's guidelines- I didn't have a problem leaving Newark, went very smoothly. My flight home from CLT-was unexpected when American customer service asked me to open my suitcase, open my gun locker, asked where my ammo was, I showed her that it was locked in separate lock box, that I bought especially for this trip because of the jetblue guidelines, and she proceeded to tell me they needed to be in the "original box" and then confiscated my 16 bullets. Then she tells me that if I don't receive a cell call within 10 minutes, I can then proceed thru security!!! I'm not a criminal!! The firearm and bullets fly from EWR to CLT the exact same way, yet, the procedure suddenly changed on my return home. I am livid!! One of the 2 American Airlines customer service people, either in EWR or CLT was obviously wrong, which one was it- now my ammo is in a plastic bag in a draw in CLT! how embarrassing and ridiculous! Lastly, the flight numbers you have on the reservation are different than the flight numbers that american had- this issue creates unnecessary confusion. I would like answers to these issues- after the pandemic I decide to fly again and THIS is what happens!! I have a very bad feeling about this- and I know that if I book jetblue, I expect to know who the hell I'm flying with when I show up at the airport!!