We placed a custom order 6/10/16. It was a special order so we received it about mid July. By Nov 16, 2016 we were already ordering new cushions. It's only my husband and I, no pets or kids! Weighing around 315-330 lbs for both of us, so it's NOT like we're heavy! We have moved to different parts of sectional trying to not wear it down. Now Star Furniture is coming back out tomorrow so we shall see this is just ridiculous!