23 Apr, 2019 → by ClaimboUser739517
item left in room

1

I work for csx railroad. csx has a contract with the Baymont Hotel in Auburn Indiana. We take trains to Garrett indiana, stay at the baymont in Auburn, then take a train back. On 4/15/19, I checked out of the Baymont Hotel in Auburn. I didnt realize till we were on our train, and had deprted Garrett, that I had left my cell phone charger in my room at the Auburn Baymont. I called as soon as I realized it was missing (within a few hours), and spoke to a young lady at the baymont who told me to call back the next day. I called back the next day and spoke to Aaron. He told me nothing had been turned in. I called back a few days later, spoke to Aaron again, was told that nothing had been turned in, and obviously i was mistaken about leaving the charger in my room (214). I told him that he was mistaken, that the room I stayed in was the last place I had it because when I remembered that I left it at the hotel, and I double checked my bag, and it was not in there, and I had not used it since then. I was told by Aaron that he would discuss the issue with his manager, and that he would get back to me. I waited 4 days for a return phone call which never came. I called back and spoke to Aaron again, and he told me he talked to his manager, and that there is nothing more they were going to do for me since it couldnt be proven that I left my charger in my room. I was never rude in my responses to Aaron, I was always kind and courteous in my responses even as my frustration was growing. I told Aaron once again that I was sure I left the charger in my room, and that somebody from the staff must have picked up my charger, since nobody else had stayed in the room since i vacated it. I just want my charger replaced. I would be happy to purchase a charger and send the bill to the Baymont Hotel. Thank you for any help in this matter. Tim Albright [protected]@yahoo.com
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