I have been a long-time customer with ItalkBB for more than 10 years. Suddenly I have realized that ItalkBB has lousy customer service. the customer service does not want to refund money that has been wrongfully charged. and give loopholes over on the phone, grinding about nickel and pennies. unlike other US companies, this company does not have a standard method of practice and tries to scam any customer they can now, unlike before. therefore, my recommendation is not to subscribe to anything with this company at all.