Once I bought some shoes for my husband there. They are really expensive but my husband likes comfortable and good-looking shoes, so I decided to give him some birthday present. When I finally got them, my husband tried them on. Afterwards, I saw that these shoes are too small for him, his legs hurt while he was wearing them. I called to the operator in order to cancel my order and to make a refund, but they said that all operators were busy and the waiting time was about three hours. When I visited the website I didn’t find any refund options.