HELLO, My name is Termaine Battle, i am a frequent shopper of fellas being that it is close to my office building . I have recently visited your store at 7417 southwest freeway houston tx 77074 on 10/20/2015. I made a few purchases that were to my liking. However there was one product that was not. The convington underwear sku 874761. Priced at $5.39. The package is clearly labeled briefs and there is a picture of boxer briefs on the front, as well as on the description on the back . Due to the product being falsely advertised, I attempted to exchange the product today 10/21/2015. I was advised no returns or exchanges, , but the recept says exchanges excepted in 30 days. I spoke with assistant mangaer jaqueline who could not help me, I asked for a manger and i was advised there is no other manger on available.I explained the package was false advertising and would like to just exchange due to that fact. I have no vehicle, i only shop in my area. This is poor customer service and lack of problem solving ability. I will not shop at a retailer who will not exchange unworn merchandise with receipt. Please have someone contact me directly [protected] OR EMAIL [protected]@GMAIL.COM. At this point i feel i have been taken advatage of. Please help restore my faith in this company concerned consumer