I purchased this IPTV box last year in January since then I am having problems live channels does not work video club is having issues since day one. I have called customer service so many times but I never got any solutions. They picked up cash at my door step now refusing to offer service. Worst service and worst decision that I trusted VOIS. I am not sure how to get my money back. I have left so many emails and phone messages for a manger to call me but they never bothered to call because they got their money.