Could not even get the phone number to contact the people I need to get to this fixed. It is ridiculous, going on day 4 without Internet. finally found the number and contacted them, it's going to be another 4 days before they come out and try to fix it. It costs $2 per day for service, but there bill will be fully charged each month. VERY POOR CUSTOMER SERVICE! The web site was no help and the automated system told me I should be able to look up the number. What a joke! The number I found was 1-80*-244-**** this got me a very hard to understand foreign person. That informed me they could charge me $95 if I missed the service guy between 7am to 4 pm. On a tuesday. WTF do they think I dont have anything else to do?