We bought a suit from SCS back in 2018 when we bought it we were asked if we wanted to take out insurance for 5 yrs on the suit costing £250 to which we agreed, This year the springs 0n the recliner chair broke, so we phoned SCS and were told to contact the insurance company which we found out to be part of SCS where we told we weren't insured we then phoned SCS again and surprise, surprise we were insured but not for anything going wrong with the suit only insured for the fabric there is no way in the world I would have bought insurance for just the fabric for that price it seems from not having any insurance to having insurance this was put together after we complained then they turned around and said that they gave us a refund in January which they haven't done now they want to charge us £60 just to come and look at it and to pay for parts on top of that User's recommendation: Dont buy anything from SCS.