Have had their cell phone for less than six months. The battery will no longer hold a charge for even 24 hours (even when it hasn't been used). They said the battery is designed to only hold a charge for 24 hours so it should always be left plugged in. It held a charge for a few days when it was new. They wanted $42.00 plus $10.00 shipping for a new battery. Or they would replace the phone but they would then test it and if the charge did last for 24 hours they would charge me for a new phone. They make their phone sound like a good deal but it isn't. They even charge extra for voice mail. You can't get a special rate for a second line like most companies offer.